Effective Date: 13-10-2025
Company: Ratna Himalya Ayurveda Pvt. Ltd.
Website: https://ratnahimalyaayurveda.com/
1. Introduction
Welcome to Ratna Himalya Ayurveda Pvt. Ltd. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our platform.
If you do not agree with these terms, you must not use our website or services.
2. Company Overview
Ratna Himalya Ayurveda Pvt. Ltd. is committed to sourcing and providing high-quality Wellness and Ayurveda products from trusted manufacturers. Our mission is to make effective, safe, and affordable wellness products accessible to customers across India and the world, combining ancient Ayurvedic wisdom with modern wellness practices.
3. Eligibility
By using our website or purchasing our products, you represent that:
- You are at least 18 years of age or have the consent of a parent or guardian.
- You are legally capable of entering into a binding agreement under applicable laws.
- You will use our products and services only for lawful purposes.
4. Product Information and Disclaimer
- All products sold by Ratna Himalya Ayurveda Pvt. Ltd. are Ayurveda-based wellness products intended to promote general well-being.
- These products are not intended to diagnose, treat, cure, or prevent any disease.
- Always consult a qualified healthcare professional before using any Ayurvedic product, especially if you are pregnant, nursing, or under medical supervision.
- Product descriptions, ingredients, and benefits provided on our website are for informational purposes only and may vary slightly due to natural sourcing.
5. Pricing and Payments
- All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
- Ratna Himalya Ayurveda Pvt. Ltd. reserves the right to modify prices or discontinue products without prior notice.
- Payments must be made through our approved and secure payment gateways.
- Orders will be processed only after successful payment confirmation.
6. Shipping and Delivery
- We strive to deliver products promptly within the estimated time frame mentioned at checkout.
- Delivery times may vary depending on your location and product availability.
- International shipping charges, customs duties, or import taxes may apply and are the responsibility of the buyer.
- We are not liable for delays caused by courier services, natural calamities, or unforeseen circumstances.
7. Returns and Refunds
- Due to the nature of Ayurvedic and wellness products, returns are accepted only in cases of damaged, defective, or incorrect products received.
- Any such issue must be reported within 48 hours of delivery with appropriate proof.
- Refunds or replacements will be processed after verification and approval by our quality team.
8. Intellectual Property Rights
- All website content, including text, images, logos, designs, graphics, and product information, is the intellectual property of Ratna Himalya Ayurveda Pvt. Ltd.
- You may not copy, reproduce, distribute, or use any material from our website without prior written consent.
9. Marketing and Communication
By providing your contact information, you agree to receive promotional emails, SMS, or calls regarding our products and offers. You can opt out anytime by following the unsubscribe link in our communications.
10. Limitation of Liability
- Ratna Himalya Ayurveda Pvt. Ltd. shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
- Users assume full responsibility for product usage, storage, and adherence to provided instructions.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, policies, or practices of these third-party sites.
12. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., New Delhi, India].
13. Amendments
Ratna Himalya Ayurveda Pvt. Ltd. reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Users are encouraged to review this page periodically for the latest updates.
14. Contact Information
For any queries, feedback, or complaints regarding these Terms & Conditions, please contact:
Ratna Himalya Ayurveda Pvt. Ltd.
Email: Info@ratnahimalyaayurveda.com
Phone: +91 8800436500
Address: India